Privacy Policy

Firelands Group, LLC, strives to protect our online customers' privacy. We have designed our policies and procedures to protect your personal information while using our online services.

Our site uses an online ordering system for customers to request our products. We collect visitor's contact information (like their names, address, telephone number and e-mail address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. Financial information that is collected is used to bill the user for products and services. As such, financial and personal information will be provided to a credit card processor in order for us to fulfill your order.

Whenever sensitive personal or financial information is transmitted, it is sent via a secured connection directly to our mainframe computer using secure sockets layer (SSL) technology. This is the most successfully used method of ensuring private, secure transmission of personal information over the Internet.

Your contact information (e-mail addresses and US Mail addresses) are collected only for the purpose of contacting you in the future. We will not sell or rent your contact information to other companies or individuals.

We may be forced to share customer purchase data to government organizations when compelled by law to do so.

This site gives users the following options to not receive future communications. If you wish to change your e-mail subscription enter your e-mail address, please write us at customerservice@firelandsgroup.com. Alternatively, you can send mail to the following postal address: Firelands Group, 2919 Crossing Court, Suite 2, Champaign, IL 61822